AdminScott Durow (Product Manager, Ribbon Workbench for Dynamics CRM)

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  1. 4 votes
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    planned  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Very good suggestion - I'll add this in a future version.

  2. 1 vote
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    planned  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for reporting this - it's a known issue which I will be fixing in a future version.

  3. 1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Ribbon Workbench should have no impact on the runtime of Dynamics - it is a 'passive' solution in that it doesn't inject any customisations to your forms.

    If you are having an issue removing it, then there must be some dependencies on its components - maybe an image or one of the javascript webresources contained inside the solution?

  4. 29 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    I'm trying to find a way of reproducing this issue reliably - if anyone can provide me with any information that would be great!

  5. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Sales Hub Ribbon actually renders the same ribbon as the Web UI - so you should be able to customise as you would do normally?

  6. 2 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Graham,
    It could be that there was an error on a different entity that wasn't showing in the messages tab. I've updated the latest version to given explicit reasons on the popup dialog that should help.

  7. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Did these errors just show in the debug console - or are they from an error popup?

    The first is simply that there is an icon in the ribbon customisations that does not exist on the server - the second I'd like a little bit more info if you could?

    Thanks for beta testing!

  8. 3 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for reporting this. As a workaround you should be able to set the IsCore property on the rules to True and you'll be able to publish your customisations.

  9. 1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    This sounds like you have an invalid plugin registration step in your solution. Create a solution that just contains the entity that you wish to customise and load that into the ribbon workbench. See http://ribbonworkbench.uservoice.com/knowledgebase/articles/169819-speed-up-publishing-of-solutions

  10. 1 vote
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Could you follow the instructions at http://ribbonworkbench.uservoice.com/knowledgebase/articles/77033-trouble-shoot-not-found-message

    If you send me the trace I'll take a look.

  11. 17 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    This is caused by a bug in the RTM of CRM2015 - it is fixed in Update 0.1 of Dynamics CRM 2015.

    The workaround (if you cannot install update 0.1) is to open the Ribbon Workbench directly from the solution rather than using the button.

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    Could you find the Url that is being opened when you open the RWB from the ribbon and the Url when you open from the solution? I 'm guessing that they are different?

  12. 3 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Shaun,
    This is usually because you have saved the Product Detail view as a different view - there is an issue with that view in that it has an incorrect label attribute in the formxml.
    Have you got a custom Product Detail view in your customisations?

    Scott

  13. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Donna,
    This is a great suggestion but sadly not possible due to the way that Dynamics CRM manages the ribbon customisations. There is no way of getting CRM to render the ribbon without actually publishing it first.

    Thanks,
    Scott

  14. 3 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    This usually is down to IE running low on memory.
    Try closing down IE and clearing out your temporary internet files.
    Hope this helps,
    Scott

  15. 14 votes
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    under review  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi!,
    You'll need to use the 'Selection Count Rule' on an enable rule to do this.

    1. Create a solution and add the contact to that solution
    2. Open the Ribbon Workbench and load the solution
    3. Drag a button from the toolbox onto the 'Home' command bar in the design surface (top one)
    4. Right click on Commands and select 'Add New'
    5. Right click on the Command and select 'Edit Enable Rules'
    6. Click 'Add New'
    7. Give the enable rule a name like 'dev1.contact.SelectionCountExactlyOne.EnableRule'
    8. Click 'Add Step'
    9. Select 'Selection Count Rule' and click OK
    10. Set the Maximum and Minimum both to 1 and set 'AppliesTo' to SelectedEntity
    11. Click Ok
    12. Add what ever action you need to you command
    13. Select your new button and set the 'Command' property to be the newly created command in the properties panel.
    14. Publish!

    Hope this helps,
    Scott

  17. 1 vote
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The publishing really shouldn't take more than a few minutes, so if it is timing out then there is something wrong somewhere. The only way we can work out what is going on is to review the trace as described by https://ribbonworkbench.uservoice.com/knowledgebase/articles/77033-trouble-shoot-not-found-message

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    Hi!
    This usually happens when your solution is too large. Try creating a smaller solution that contains only the entities and webresources that you need to edit the ribbon/command bar. See http://ribbonworkbench.uservoice.com/knowledgebase/articles/169819-speed-up-publishing-of-solutions

    Hope this helps!
    Scott

  18. 4 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for the suggestion.
    I would love to be able to speed up the downloading of the Ribbon Xml metadata - but the time taken is determined by the speed at which the Ribbon Xml can be downloaded from Dynamics CRM and the number of entities your are editing in your solution.

    If you want to speed up the downloading of the solution, the best approach is to only include the entity you are working on in your solution - http://ribbonworkbench.uservoice.com/knowledgebase/articles/169819-speed-up-publishing-of-solutions

    I hope this helps.

  19. 10 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Konstantin,
    You can always select any existing built-in button on a ribbon and copy the image path from the properties and paste that into your custom button image properties.

    Would that work for you?

    Thanks,
    Scott

  20. 5 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Chris,
    I did a blog post on adding buttons to specific subgrids when in the context of a parent form : http://www.develop1.net/public/post/Add-button-to-Sub-Grid-but-only-when-on-a-specific-parent-entity.aspx

    In your case, you'll need to do the same, but on the Application Ribbon 'SubGrid' ribbon, add create the following display rules:

    1) FormEntityContextRule (EntityName='list')
    2) EntityRule (AppliesTo='SelectedEntity', Context='SubGridAssociated', EntityName='listmember')

    As for your publishing error - this is because someone has written and installed a plugin that prevents you from making customisation changes in live - presumably because you have a Dev->UAT->Live release process.

    Hope this helps,
    Scott

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    Hi,
    Unfortunately, CRM2011 doesn't allow you to customise intersect entity ribbons such as the listmember entity.
    The work around is to customise the 'SubGrid' ribbon in the Application Ribbon and add a conditional display rule.

    Would this work for you?

    Scott

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